Epsilont Cash Drawer Won T Open

My cash drawer randomly stops working.

Epsilont cash drawer won t open.

Cash drawers may not open automatically or make clicking sounds for the following reason. The cash drawer interface cable is loose damaged or not the correct cable type. If it looks properly connected try unplugging and reconnecting both sides of the cable. Ensure that your usb cable is properly connected to both your printer and the square stand usb hub.

It seems like every receipt printer uses a different code. If the cash drawer usually works but sometimes stops there may be an issue with the ipad s network settings. If the ipad randomly switches to a different wi fi network. The problem is that the pos software has to know the proper control code to send to the receipt printer that you are using.

For more help videos visit www retaildata co uk. How to manually release the cielo case drawer included with all shopmate epos systems. If you re using a usb cash drawer to connect to square stand try the following troubleshooting tips. If you can open the drawer manually remove the inner drawer and clear any obstructions blocking its path then reinstall the drawer.

The cash drawer printer has not been specified as the customer receipt printer.